When you contact our office, we will ask some questions about your problem and confirm that mediation is an appropriate next step. We are also happy to answer any questions that you may have about the mediation process.
When we open a mediation case, we will start by asking for contact information for everyone involved: names, addresses and phone numbers. Then, it’s our job to contact and invite all of the people in dispute to mediate.
We will schedule the mediation at a convenient time and place.
And finally, we will provide a neutral, professionally trained mediator to lead the session.
The mediator will control the discussion, keep people from interrupting one another, and make sure the process stays fair and focused on the issues. Mediators are neutral. They will help the parties explore options and record agreements if the parties resolve their dispute.
People enter into agreements voluntarily. No one is required to agree. A fair solution is up to the disputing parties: You decide what’s fair for you. You are in charge of the solution, rather than having a judge determine what the outcome of your dispute should be.
You will receive a written copy of the signed agreement, if one is reached.
If the matter is a court case, the court will be notified that the case settled in mediation, so parties can take the steps to end legal proceedings.